The True Cost of Processing Returns (And How to Reduce Them) – ChannelWeave Blog
Returns touch every part of your operation. Learn the hidden costs of returns and how ChannelWeave helps keep stock accurate even when items come back.
Returns are often treated as a cost of doing business...
Operational cost: 7–10 touches per return
Customer service, labels, warehouse inspections...
Stock distortion: phantom stock
Late scans and damaged items distort stock...
Financial drag
Refund fees, shipping, labour, write-offs...
How ChannelWeave helps
- Real-time stock adjustments
- Audit trails
Key takeaways
- Returns carry significant hidden operational and financial costs.
- Poor return workflows distort inventory and hurt channel performance.
- Automation and consistent processes are essential to control the damage.
- ChannelWeave keeps your stock accurate even as items come back and go out again.