Private by design
Model-assisted replies use ChannelWeave-controlled infrastructure, not a third-party AI provider.
Private AI ecommerce software
AI that works inside the operation, not outside it.
Eden answers practical questions about ChannelWeave stock, sales, orders, Channels and supported buyer messages. Model-assisted work runs on ChannelWeave-controlled infrastructure instead of sending commercial data to a third-party AI provider.
Amazon
ebay
Shopify
WooCommerce
Website
POS
Eden is included on every self-serve plan.
Eden
ChannelWeave-controlled boundary
You ask
What needs attention today?
Stock facts
Grounded
Order facts
Grounded
Channel health
Grounded
Eden answers
Low stock first; one sync job also needs review.
Commercial data is not sent to a third-party AI provider.
The difference
Private, grounded, governed and included.
Eden is not a general chatbot attached to the navigation. It is the guide layer inside ChannelWeave, working with defined operational facts and clear human controls.
Grounded in your data
Operational answers follow ChannelWeave facts where the governed contracts exist.
Governed, not guessing
Eden says when reliable data is unavailable and keeps drafting separate from final business decisions.
Included from day one
Eden and Insights are included on every self-serve plan rather than sold as a separate AI add-on.
What you can ask
Plain-English questions about the operation you are already running.
Eden helps follow the thread across ChannelWeave data and guides the next practical step. The capability stays bounded by the information and actions ChannelWeave can verify.
Explore Eden’s capabilitiesStock: “Which items are low stock?” or “How many stock items do we have?”
Orders: “What needs dispatching today?” or “Which orders are overdue?”
Channel health: “Which sync jobs are failing?” or “Is Amazon connected?”
Buyer support: draft an eligible eBay or Website reply for a person to review.
Human control stays clear
Assistance where it helps. Decisions where they belong.
Eden can explain, guide and draft. It does not silently publish listings, send buyer messages or invent operational quantities.
Review security and trustDeterministic facts
Key quantities and operational answers use defined data contracts instead of model improvisation.
Drafts remain drafts
Listing descriptions and eligible buyer replies stay reviewable until a person applies or sends them.
Permissions still apply
AI assistance does not create a route around ChannelWeave account boundaries or business controls.
Uncertainty stays visible
If ChannelWeave cannot support a reliable answer, Eden keeps the limitation explicit.
Questions
Private ecommerce AI, without vague assurances.
Does Eden send data to ChatGPT?
No. ChannelWeave does not send commercial data to a third-party AI provider for Eden’s model-assisted replies.
Is Eden an extra paid add-on?
No. Eden and the Insights Engine are included on every self-serve plan from the beginning of the trial.
Can Eden take actions by itself?
Eden guides and drafts within governed flows. Publishing, sending and other consequential business actions remain controlled by a person.
What happens when data is missing?
Eden should state that the reliable information is unavailable rather than inventing a confident answer.
Ready for useful private AI?
Ask the operation a question without handing it to an outside model.
Eden is included from your first day with ChannelWeave.